A few months ago, I took a call from a woman whose father, a retired teacher in Brooklyn, had recently passed away. He was a meticulous man who thought he had done everything right. He’d used a popular website to create his will, naming his daughter as executor and leaving his brownstone to his two children. The problem? The digital file was just that—a file. It was never printed, signed, or witnessed according to New York law. His estate, and his family’s future, was suddenly in the hands of the Kings County Surrogate’s Court.
This story is becoming more common. Online will-making platforms market themselves as a simple, low-cost alternative to working with an attorney. They promise a legally-binding document in minutes. But a will is not just a form you fill out. It is a highly formal legal instrument, and its creation is a ceremony governed by strict state laws designed to prevent fraud and duress. When those formalities are not met, the will fails.
The Will as a Legal Ceremony, Not a Document
In our practice, we don’t just draft documents; we orchestrate a legal event. A will signing—what lawyers call the “execution”—is a deliberate process. The person signing the will (the testator) must declare to at least two witnesses that the document is their will. They must sign it in the witnesses’ presence, and the witnesses must then sign in the testator’s presence and in the presence of each other.
This isn’t about dusty tradition. It’s about creating a clear record of intent that will stand up to scrutiny, sometimes decades later, in front of a judge. The witnesses are not just bystanders; they are there to attest to the testator’s capacity and freedom from coercion. An online template cannot replicate the judgment of an experienced attorney who can assess a client’s state of mind and ensure the integrity of the process. Stewardship of your legacy demands this level of diligence.
New York’s Rules for Remote Execution
The law does evolve. New York now permanently allows for remote will signings, a change codified in the main statute governing will execution—New York Estates, Powers and Trusts Law (EPTL) § 3-2.1. A will can be witnessed using live audio-video technology, but this convenience did not eliminate the formal requirements. It only changed the venue.
The process is exacting. The person signing and the witnesses must be able to see and hear each other for the entire ceremony. The signer must state they are physically in New York. Within 30 days, the signed pages must be transmitted and compiled. My concern is that DIY platforms offer a false sense of security. They may generate the text of a will, but they cannot provide the rigorous, attorney-supervised execution ceremony that EPTL § 3-2.1—and the Surrogate’s Court—demands. A technical error in the video conference or signature process can invalidate the entire document.
The Cost of a ‘Convenient’ Mistake
When a will is declared invalid, the court treats the situation as if the person died without a will at all. This is called dying “intestate.” In that case, state law dictates who inherits your assets, and it may not align with your wishes. Your spouse, children, or even distant relatives could inherit based on a rigid legal formula. The person you wanted to be your executor has no authority, and a court-appointed administrator takes over.
The irony is that the money saved on a $99 online will is often dwarfed by the legal fees required to fix the problems it creates. Will contests, construction proceedings, and kinship hearings in Surrogate’s Court can cost a family tens of thousands of dollars and delay the distribution of assets for years. The convenience of a template is a poor trade for the certainty of a properly executed plan.
A will is the foundational document of your legacy. It is your final set of instructions, and it deserves the care and foresight of professional counsel. The goal is not just to have a piece of paper, but to have a plan that works for your family when they need it most.
If you have created an online will and are now uncertain of its validity, our firm can perform a formal review. We will examine the document and the circumstances of its signing to determine if it meets New York’s stringent legal standards before it becomes an issue for your loved ones.




